I. Basic Information about the 16th China Digital Entertainment Expo (ChinaJoy)

Q: Where is the Expo located? What size is it? When and how long will it be held and lasted?

A: The 16th ChinaJoy will be held at the Shanghai New International Expo Center (No. 2345, Longyang Road). The BToC exhibition area will reach85,000Sqm and BToB exhibition area will reach 35,000Sqm.

And the event will be held from Aug 3 - Aug 6, 2018


Date

Time

Visitor Types

Aug 3rd, 2018

10:00-17:00

Public and Trade Visitor

Aug 4th, 2018

09:00-17:00

Public and Trade Visitor

Aug 5th, 2018

09:00-17:00

Public and Trade Visitor

Aug 6th, 2018

09:00-16:00

Public

II. The Issue about Traffic

Q: What public transportation facilities are there nearby to the Expo Center?

A: Transportation nearby the Center include:

   Bus Routes: Daqiao No. 6 route (Inter--districts); 936; 989; Jiangan Special Route; 976; Longdong Route; Longpinglu route; Longlu Route; Longbin Route; Longgang Route; and No. 3 Airport Route; 975; and 969  

   Rail Transits: Line 7; Line 2 and the magnetic levitation train

Q: Where can audiences park a car on the site?

A: For audiences driving a car, the car park of the Expo is recommended for parking.

Q: According to the experience of the organizers, what transportation do you recommend the visitors to take?
A: Due to too much visitors to come, the road system around the SNIEC would be seriously congested by the time the event kicks off, and since the hall parking lots are limited in number, some sections of the roads would be under traffic control as per the traffic situation then. Therefore, we strongly recommend the audiences to take public transportation including buses or subwayto the Expo site. 

III. Issues about Pass/Ticket

Q: What is specific schedule and pass price of the Expo? 

Types of the   Passes/Tickets

Date/Day to Use   the Pass

Price

Notes

Public Passes   for the day of BTOC Area

Aug 3rd

Friday

RMB¥120

Valid for the   day and for one entrance of BTOC Area

Aug 4th

Saturday

RMB¥150

Valid for the   day and for one entrance of BTOC Area

Aug 5th

Sunday

RMB¥150

Valid for the   day and for one entrance of BTOC Area

Aug 6th

Monday

RMB¥100

Valid for the   day and for one entrance of BTOC Area


Types of the   Passes/Tickets

Date/Day to Use   the Pass

Price

Notes

Trade Passes   for the day of BTOB Area

Aug 3rd

Friday

350RMB

Valid for the   day for 4 entrance of BTOB Area and 1 entrance of BTOC Area during the expo

Aug 4th

Saturday

350RMB

Valid for the   day for 4 entrance of BTOB Area and 1 entrance of BTOC Area during the expo

Aug 5th

Sunday

350RMB

Valid for the   day for 4 entrance of BTOB Area and 1 entrance of BTOC Area during the expo

Aug 3-5th

Monday

550RMB

3 days for 4 entrance of BTOB Area and 1 entrance of BTOC Area during the expo


Q: How many ways does it have for individuals to buy passes?

A: The pass sales are divided into two stages: before the Expo and during the Expo.

a. Before the Expo (June 1 to July 1)  

  In order to facilitate audiences to buy pass efficiently and safely before the expo and to avoid waiting in line and visitor flow control due to crowding at the exhibition site, audiences may choose one of the following ways to purchase tickets: Online ticket booking. Visitors may log on to the ChinaJoy official website for online purchasing.

b. During the Expo (Aug 3-5

    During the expo, a ticket office will be set up outside the South Entrance Hall (No.1 Entrance Hall) (near the Fangdian Road) of Shanghai New International Expo Center.


Q: Are there any documents given to the ticket purchasers for their reimbursement claim?

A: Yes. Due to a possible scenario of crowding onsite, the ticket buyers asking for an invoice for reimbursement should first ask for a receipt at the time of purchasing, and then mail the receipt to the organizers until the end of the show. The organizer will then send an invoice to the ticket purchasers after the show.

Q: What requirements should an audience know before visiting the exhibition?

A: One ticket is limited for one visitor to visit (i.e. one person per ticket system). Audience should keep aware of the visiting date and time marked on the ticket. Each ticket is only allowed for one time admission. Once sold, no tickets can be refundable. Once lost, no new ticket will be reissued. Audiences should make purchase on demand, keep it carefully, and should make purchase at the sites officially run by the ChinaJoy organizers, in order to safeguard against counterfeiting. Tickets purchased from sites not run by the organizer, fake tickets or invalid tickets, as well as tickets lost or stolen, cannot be used as credential or excuse to enter the halls. After purchase, no tickets are allowed for resale. If any violation to the terms for ticket resale, the Organizer will take investigations, and according to regulation, be entitled to reserve the rights to prohibit the ticket holders from access to the expo.

Q: I am a public visitor, how do I make a visit?

A: Visitors who have ordered a ticket can directly go to the No.1 Entrance hall upon ticket checking. Those who had not made a purchase may buy at the site, and will be admitted upon checking.

Q: At what time can a visitor with free ticket take a visit?

A: Please keep aware of the timing marked on the ticket. For tickets marketed with dates between July 27 - 30, the holders are valid to choose any day during the period (Thursday to Sunday) to visit the expo just for one time entrance.

Q: How many entrances are set to the hall?

A: There is just one public entrance located at the South Entrance Hall (No.1 Entrance Hall). For details, please log onto the official website of ChinaJoy to see the exhibition map.

Q: Are children allowed to enter the hall?
A: Due to too much visitors, children are declined to visit for safety reasons. (Here, the definition for the so called children is those who are below 1.2 meters in height).


Q: Can the elderly, military personnel, or disabled persons without a ticket are allowed to visit?
A: To enter, all visitors are required a ticket.

IV. Issues about Onsite Service

Q: Are there temporary toilets in the exhibition site?

A: Yes.

Q: Where can I get a show directory?

A:  A service counter is set up in the No.2 entrance hall for selling the show directory with the price to be determined.

V. Other issues

Q: Can I take pictures at the exhibition site?  

A: Yes, but not at certain part of the area of the exhibition.

Q: Are there any professional business and technical forums to be held during the show? How do I get that information? How to participate?

A: Yes. For specific details about conference theme, time and location, speakers’ info etc. please log onto ChinaJoy official website: http://en-2018.chinajoy.net/

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